CUSTOMER SUPPORT
Route a support request
Suggest a team for a customer message and keep an explicit manual-review category for ambiguous requests.
Explore Basal →USE CASES / FABRYKA AI
Explore tasks where a model can propose a category or the next step. Follow the model's source material to evaluate it for your own application.
01 / CHOOSE A TASK
CUSTOMER SUPPORT
Suggest a team for a customer message and keep an explicit manual-review category for ambiguous requests.
Explore Basal →AUTOMATION
Turn a description of an order's state into a proposed next step. The application checks permissions and validates the state before executing an action.
Explore Basal →SALES
Distinguish a concrete request for an offer from general questions, refusals and messages with too little information.
Explore Basal →